Wescot is one of the largest debt collection agencies in the UK, employing over 650 staff at three centres in Hull, Glasgow and Saltcoats, and servicing more than 5 million account holders each year.
We have a long and successful history in debt recovery, locate services and debt purchase and, for the last ten years, we have built a highly regarded early stage, collections outsource business.
Our core focus is in the banking, telecoms, utility and retail finance sectors. Working closely with blue chip clients we aim to bring favourable outcomes to arrangements between clients and individuals that have fallen into arrears. Our capability is increasingly being sought by the public sector where our skills are valued in recovering outstanding debt.
It is our aim to provide our clients with products to suit their specific needs whilst at all times protecting their investment and brand.
An ethical debt collection agency, governed by stringent regulations which we are proud to abide by, and which, in some cases, we have helped to shape. We are acutely aware of the impact of increased regulation and the subsequent challenges facing the sectors in which we operate. This has led us to develop compliance standards unsurpassed in the industry, which are recognised by both the Lending Standards Board and Trading Standards.
We specialise in helping organisations maximize the collection of delinquent debt and, therefore, improve profitability. Through constant analysis of portfolio performance and innovation, we refine and deploy customer contact strategies, which positively affect impairment charges, strengthen balance sheets and significantly improve cash flow.
By applying strategies which can enhance Return On Investment, decrease costs and help build flexible, scalable models, we provide contingency planning in the event of fluctuations in demand for collections services. As such the outsource services solutions have become one of our core strategies.
We have an executive team who are experts in debt management, and an operations team who are highly skilled in negotation and compliance which enables them to help individuals bring their debt problems to an achievable conclusion.
Why have I been contacted?
When and how can I contact you?
How do I pay?
I want to pay but can’t afford to pay in full. What do I do?
How do I know if my online payment been successful?
I have asked a money advisor to deal with my debts so what do I do about your correspondence?
I don’t owe this debt, how can I sort it out?
What happens if I ignore your letters?
The person named on the letter does not live at this address, what do I need to do?
How is Wescot regulated?